In this book, which is prepared as a handbook for all engineers working or considering working on quality; Quality concepts and techniques, total quality management, risk-based process management, basic and strategic problem solving techniques, statistical process control initiation and quality control graphics, process capability indexes, acceptance sampling issues are explained and reinforced with examples. In addition, the error type and effects analysis, which is an error prevention tool, the spread of the quality function for detecting the customer voice, and the six sigma approach, which reveals a philosophy about reducing the variability in the processes, are written in a simplicity that engineers can understand and apply, and detailed with examples.
This book, designed as a handbook for quality engineers, is also the main work to be taught in quality control and related courses at the university level.
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Kültür Mah. Kızılırmak Sok. No:74/1-2 Kocatepe Kültür Merkezi
Kızılay - Çankaya Ankara